15 Jul 2024
By Kari

Kangaroo EPump and Joey Feeding Pump Discontinuation

Latest News, Troubleshooting
Attached is a letter from Cardinal Health, the manufacturer of the Kangaroo Joey, EPump and Connect enteral feeding pumps and bags.  In the letter, you will see that the Kangaroo Joey and the Kangaroo EPump are being discontinued on September 30, 2024. As many of our clients are Enteral Feeding Clients, and many are using the Kangaroo Joey Feeding pump and bags that go with it, to feed themselves, or their loved ones, access the Ontario ADP Program for the feeding grant.  We wanted to give you some information as it is understood. If you have purchased a Joey Feeding…
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10 Jan 2023
By Kari
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Important Changes to Tube Feeding Connections

Important Changes to Tube Feeding Connections

Latest News, Troubleshooting
COMING SOON.... ENFIT CONNECTIONS Just so you are aware, the Kangaroo pump feeding bags are no longer coming with the white end. If you are needing to continue to feed with a non-Enfit (legacy) connection, you will need to save the little white adapters that are on your current feed bags. At the moment, we are able to purchase both the Enfit and Legacy G-Tube extensions, however, the switchover is coming soon. I have also included optional adapter that can be purchased to connect slip tip or catheter syringes to an Enfit extension. NB:  The G-Tube extensions will still connect…
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03 Mar 2022
By Kari
Enabling Dose Feature on Kangaroo Connect Feeding Pump

Enabling Dose Feature on Kangaroo Connect Feeding Pump

Troubleshooting
To be able to access the Advance Settings to Enable the Dose Feature, you must begin with the Connect Pump off. Turn the pump on While the Kangaroos are jumping, Press and Let go on the First Arrow at the TopBio Tec ModeTouch the Second arrow down  - View OptionsScroll down to DoseClick Select to Enable Dose featureRestart the pump
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11 Apr 2019
By Kari
Connect Feeding Pump Error 70

Connect Feeding Pump Error 70

Troubleshooting
What to do if your Kangaroo Connect Feeding pump giving you an Error Code 70. There are 2 sensors on the pump that if there is any amount of dust or debris will cause the pump to stop working and give an Error Code of 70. One thing to try before calling to get your pump replaced or repaired is to take a damp q-tip and wipe down the sensors. The location of the sensors is shown in the picture. If you are still having trouble getting your Kangaroo Connect Pump to work properly, please do not hesitate to contact…
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